000
Case Study Long-term Partner

Transcript Associates

Every word, on deadline.
Every layer, built by TIB.

Transcript Associates (Tscripts) delivers fast, accurate, time-coded transcription for media and corporate clients. As their longstanding partner, TIB Digital has designed and developed the platform behind the business — from conceptualising the architecture to the website, client portal, and admin system — ensuring a seamless experience for Tscripts' customers and team.

Client:

Transcript Associates (Tscripts)

Industry:

Transcription / Media Services

Engagement:

Long-term, ongoing

Scope:

Website · Client Portal · Admin Platform · Architecture ·

Transcript Associates
The Challenge

When a network needs transcripts by morning, the platform can't be the bottleneck.

Transcript Associates — Tscripts — provides fast, accurate, time-coded transcription for media and corporate clients: network news, reality programming, documentaries, and corporate events. Their customers work to broadcast deadlines, send enormous video and audio files, and expect every word (and every "um") captured precisely, confidentially, and on time.

That puts the technology at the centre of the business. Tscripts needed a platform that made it effortless for clients to upload huge files and track jobs, and gave their own team the tools to manage a high-volume, deadline-driven workflow behind the scenes — plus a website that reflected the quality of the work.

3

Layers built: website, client portal, admin

10x

Faster uploads with PRESS compression, timecode intact

Time-coded

Transcripts for broadcast, reality & corporate

Long-term

Design & development partnership

Website

A website that sells precision and speed to people on deadline.

We designed and developed the Tscripts website to speak directly to producers, editors, and corporate teams: what Tscripts does, why accuracy and time-coding matter, and how quickly work comes back. Client proof — including a note from a CBS 60 Minutes videographer about transcripts turned around over a weekend — sits alongside clear paths to upload, log in, or get in touch. It's a site built to reassure people who can't afford a missed deadline.

  • Web design
  • UI/UX
  • Responsive build
  • Content structure
Transcript Associates Website
Client Portal

Upload, track, and receive — without an email chain.

The client portal is where Tscripts' customers live day to day. We designed and built a secure, user-friendly experience for uploading large media files, specifying job requirements, tracking progress, and downloading finished transcripts — all in one place. It's designed around real production workflows: multiple jobs in flight, tight turnarounds, and teams who need to know exactly where every file stands.

1

Upload media

Send large video and WAV files securely — compressed with PRESS for up to 10x faster uploads.

2

Track the job

See status and turnaround for every job in flight, across your whole team.

3

Receive transcripts

Download accurate, time-coded transcripts as soon as they're ready.

Transcript Associates Client Portal
Results

Tscripts runs its business — website, client portal, admin, and supporting applications — on a platform TIB designed and developed, helping establish Transcript Associates as a leader in the transcription space and giving it a competitive edge with the media and corporate clients who depend on it.

Partner Love

TIB is the best web development company. Luke and Jon are an outstanding team with exceptional professionalism, expertise, and commitment to customer satisfaction. Luke's visually stunning design is up to date with UI/UX best practices. Jon creates secure, scalable, user-friendly platforms. TIB's magic lies in their collaborative and flexible approach. They guided us through decision making, offering valuable insights and elegant solutions. We're grateful for their partnership in building, launching, and growing our applications, and more than satisfied with their work.

Colleen Lucas

Colleen Lucas

CEO, Transcript Associates