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Case Study Long-term Partner

Automotive Superstore

The right part, first time.
Built on Magento, for years.

Automotive Superstore is one of Australia's largest online suppliers of car parts, accessories, and audio. As its long-standing design and development partner, TIB Digital has designed the customer-facing store, built and scaled the Magento ecommerce platform, and continuously optimised the website and backend infrastructure over many years — helping keep it a leader in the Australian market.

Client:

Automotive Superstore

Industry:

Automotive / Ecommerce

Engagement:

Many years, ongoing

Scope:

Ecommerce Design · Magento Development · Fitment & Search · Backend Infrastructure ·

Automotive Superstore
The Challenge

A huge catalogue, a thousand vehicle variations, and customers who need the right part the first time.

Automotive Superstore is one of Australia's largest online suppliers of car parts, accessories, and audio — an Australian-owned business selling everything from filters, oils, and brake pads to suspension, lighting, head units, and dash cams, delivered nationwide. Selling car parts online is harder than it looks: the catalogue is enormous, every product has to fit a specific make, model, and year, and a wrong part means a frustrated customer, a return, and a lost sale.

The business needed an ecommerce platform that could handle that complexity at scale — and keep getting better year after year as the range, the traffic, and customer expectations grew. That's where TIB came in, as Automotive Superstore's design and Magento development partner over many years.

Years

Of continuous design & development partnership

7

Top-level departments, from servicing to car audio

Rego

Lookup — find parts by number plate, by state

Nationwide

Delivery across Australia, plus Click & Collect

Design & UX

A storefront built for people who know exactly what they need — and people who don't.

Automotive Superstore serves two very different shoppers: the weekend mechanic who knows the part number, and the car owner who just knows their wipers are shot. We designed the customer-facing site to work for both — vehicle search front and centre, clear department navigation for browsers, and brand, price, and delivery information surfaced early so there's no reason to shop around. The look is confident and retail-sharp, making "Australia's most trusted car parts & accessories store" feel earned.

  • Ecommerce UX
  • UI design
  • Mobile-first
  • Conversion optimisation
Automotive Superstore Design & UX
Vehicle Search & Fitment

Put in your rego. Get parts that fit. Guaranteed.

The single most important feature on the site is making sure customers buy the right part. Shoppers can look up their vehicle by registration number and state, or select it manually by make, model, and variant — and from that point on, the catalogue filters to parts that fit their car. Fitment is guaranteed, which turns the biggest risk of buying car parts online into a reason to buy here.

1

Find your vehicle

Enter your rego and state, or pick make, model, and year.

Automotive Superstore Fitment
2

Shop parts that fit

Every category filters to your vehicle — no guesswork.

Automotive Superstore Fitment
3

Order with confidence

Fitment guaranteed, delivered Australia-wide or ready for Click & Collect.

Automotive Superstore Fitment
Catalogue & Navigation

Tens of categories, hundreds of brands — and it never feels like a warehouse.

We structured the catalogue around the way customers think about their car: Servicing, Parts, Steering & Suspension, Car Care, Lighting, Accessories, and Car Audio & Visual, each broken down into clear sub-categories. Mega-menu navigation, brand pages, fast search, and smart filtering let shoppers go from "I need brake pads" to the right product in a few clicks — across a range deep enough to cover almost anything a vehicle needs.

Servicing

Filters, oils, brakes, ignition, fluids, and wipers — the everyday essentials.

Parts

Cooling, clutch, drivetrain, electrical, engine, fuel, sensors, and more.

Steering & Suspension

Components, bushes, and performance upgrades.

Lighting

Bulbs, light bars, and truck and trailer lighting.

Car Care & Accessories

Detailing, protection, seat covers, mats, cargo, and phone holders.

Car Audio & Visual

Head units, speakers, amps, subwoofers, dash cams, and driving aids.

Checkout & Fulfilment

Every way an Australian customer wants to pay and pick up.

A great catalogue only matters if checkout converts. We designed and built a high-volume checkout flow that supports the options Australian shoppers expect: nationwide delivery, Click & Collect from store, payment plans to spread the cost of bigger purchases, and gift cards — with manufacturer warranty and delivery information shown clearly before the customer commits.

  • Checkout optimisation
  • Click & Collect
  • Payment plans
  • Gift cards
  • Shipping logic
Automotive Superstore Checkout & Fulfilment
Results

Over many years, TIB has helped Automotive Superstore maintain its position as a leading provider of car parts and accessories in the Australian market — designing the customer experience, building and scaling the Magento platform, and continuously optimising the website and backend infrastructure as the business has grown.

Partner Love

TIB Digital has been a driving force in our business growth. Their seamless integration, professional expertise, and goal alignment have led to remarkable results. Adapting to our evolving needs, they consistently deliver beyond expectations. Their commitment to understanding our vision and effective communication have fostered a strong partnership. TIB Digital is highly recommended for any organization seeking a valuable partner for success.

Babak Sanayei

Babak Sanayei

Automotive Superstore